Saturday, August 11, 2012

Avaya's Aura Conferencing 7.0 Integrates Collaboration - CRM Daily

Avaya's new version of its conferencing solution Relevant Products/Services is out. Earlier this week, the business Relevant Products/Services communications and collaboration Relevant Products/Services company announced the availability of its Aura Conferencing 7.0 product.

The company also unveiled a new version of its Aura unified Relevant Products/Services communication Relevant Products/Services platform for the Avaya Communication Server 1000, and its Flare Experience for Apple iPad Relevant Products/Services tablets and Windows Relevant Products/Services PCs.

Few to a Few Thousand

Aura Conferencing 7.0 provides session-based, unified voice Relevant Products/Services and Web collaboration for Macs or PCs, tablets and smartphones, and it is supported by the open Relevant Products/Services, standards-based SIP architecture featured in Avaya 6.2. The company said the new version provides the flexibility companies need in the era of mobile Relevant Products/Services collaboration and bring-your-own-device, offering the ability to conference between a few co-workers for an impromptu meeting or a few thousand for a companywide occasion.

Version 7.0's enhancements include one-stop access to Aura conferencing from the Flare Experience, a Collaboration Agent client for access via any Web browser or from Apple's iPhone, and visual and contextual controls for improving the operation of conference sessions. The controls include streamlined ways of announcing or identifying attendees, dealing with background noise, and speaker identification.

Aura allows a conference organizer to scroll through contacts and, via a green dot, see who is participating. Additional participants can be added to the conference by drag-and-dropping their contact info into the conference spotlight. Web-based sharing of content Relevant Products/Services can be enabled for any participant, or via a whiteboard feature.

Flare provides access to companywide communications and collaboration tools, offering a single interface Relevant Products/Services and directory for a variety of communication tools. The tools include conferencing, Web collaboration, directories, contextual history, social media, presence and instant messaging.

On an Avaya Desktop Video Device, which is a multi-touch piece of equipment combining a desk phone, speakerphone, and video endpoint, Flare also offers access to video conferencing. (continued...)


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Source: http://www.crm-daily.com/story.xhtml?story_id=84417

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